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Privacy Policy

Your privacy matters to us. This policy explains how Studynetharilune collects, uses, and protects your personal information when you use our technical SEO platform.

Last Updated: January 2024 | Effective Date: January 1, 2024

Information We Collect

When you use Studynetharilune's technical SEO platform, we collect various types of information to provide you with personalized services and improve your experience. The information we gather falls into several categories, each serving specific purposes in delivering our comprehensive SEO analysis and recommendations.

Personal Information

Name, email address, phone number, company details, and billing information you provide during account registration and subscription management.

Website Data

URLs, technical metrics, performance data, and SEO-related information from websites you submit for analysis through our platform.

Usage Analytics

Platform interaction data, feature usage patterns, session duration, and behavioral analytics to enhance user experience and platform functionality.

Technical Information

IP addresses, browser specifications, device information, operating system details, and referral sources for security and optimization purposes.

We also collect information through cookies, web beacons, and similar tracking technologies. This data helps us understand how you interact with our platform, identify technical issues, and personalize your experience based on your preferences and usage patterns.

How We Use Your Information

Your information serves multiple purposes within our technical SEO platform ecosystem. We use collected data to deliver personalized SEO analysis, generate comprehensive reports, and provide actionable recommendations tailored to your specific website performance and optimization needs.

Primary Uses: Account management, service delivery, technical SEO analysis, report generation, customer support, billing and subscription management, platform security, and performance optimization.

We analyze website data you submit to identify technical SEO issues, performance bottlenecks, and optimization opportunities. This includes crawling analysis, site speed evaluation, mobile responsiveness testing, structured data validation, and comprehensive technical audits that form the core of our service offering.

Additionally, we use aggregated and anonymized data to improve our algorithms, develop new features, conduct research on SEO trends, and enhance our platform's capabilities. This helps us stay current with search engine algorithm updates and provide cutting-edge technical SEO insights to all our users.

Data Sharing and Third Parties

Studynetharilune maintains strict data sharing policies to protect your privacy while delivering comprehensive technical SEO services. We work with carefully selected third-party service providers who assist in platform operations, data processing, and service delivery under strict confidentiality agreements.

Third Party Type Purpose Data Shared
Cloud Infrastructure Platform hosting and data storage Encrypted user data and website information
Payment Processors Subscription billing and transactions Billing information and payment details
Analytics Services Platform performance monitoring Anonymized usage data and metrics
Customer Support Technical assistance and communication Contact information and support requests

We never sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent. All third-party partners must adhere to comparable privacy standards and data protection measures.

Your Privacy Rights

As a Studynetharilune user, you have comprehensive rights regarding your personal data. We respect your privacy choices and provide multiple mechanisms for exercising these rights through our platform interface and direct communication channels.

  • Access Rights: Request copies of personal data we hold about you, including account information, usage history, and processed website data.
  • Correction Rights: Update or correct inaccurate personal information through your account settings or by contacting our support team.
  • Deletion Rights: Request deletion of your personal data and account information, subject to legal retention requirements and active subscription obligations.
  • Portability Rights: Receive your data in a structured, machine-readable format for transfer to other services or platforms.
  • Restriction Rights: Limit how we process your personal data in specific circumstances while maintaining essential service functionality.
  • Objection Rights: Object to certain types of data processing, particularly for direct marketing or profiling activities.

To exercise these rights, contact us at [email protected] with your specific request. We'll respond within 30 days and may require identity verification to protect your privacy. Some requests may take longer for complex cases involving extensive data retrieval or anonymization processes.

Data Security and Protection

Protecting your data is fundamental to our operations. We implement comprehensive security measures including encryption, access controls, regular security audits, and incident response procedures to safeguard your personal information and website data from unauthorized access, disclosure, or misuse.

Our security framework includes SSL/TLS encryption for data transmission, AES-256 encryption for data storage, multi-factor authentication for account access, regular penetration testing, and continuous monitoring for security threats. We maintain SOC 2 compliance and follow industry best practices for data protection.

Security Measures: End-to-end encryption, secure data centers, regular security updates, employee training, incident response plans, and compliance with international data protection standards including GDPR and CCPA requirements.

While we implement robust security measures, no system is completely immune to risks. We continuously monitor for vulnerabilities, update our security protocols, and maintain incident response procedures to address any potential security events promptly and transparently.

Data Retention and Deletion

We retain your data only as long as necessary to provide services, comply with legal obligations, and fulfill legitimate business purposes. Our retention policies balance service quality with privacy protection, ensuring data is not kept longer than required.

Account information and subscription data are retained for the duration of your active subscription plus 12 months for billing and support purposes. Website analysis data is retained for 24 months to enable historical comparisons and trend analysis within your account dashboard.

Usage analytics and platform interaction data are retained for 18 months in identifiable form, then converted to anonymized aggregated data for service improvement purposes. Technical logs and security data are retained for 12 months to ensure platform security and troubleshooting capabilities.

Upon account closure or deletion request, we initiate data removal within 30 days, though some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or regulatory compliance.

International Data Transfers

Studynetharilune operates globally and may transfer your data across international boundaries to provide our technical SEO services. We ensure all international transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your privacy rights.

For transfers outside South Africa, we implement Standard Contractual Clauses, adequacy decisions, or other approved transfer mechanisms to ensure your data receives equivalent protection regardless of location. Our cloud infrastructure partners maintain certifications and compliance with international privacy frameworks.

We regularly review our data transfer practices and update our safeguards to reflect evolving international privacy regulations and requirements. If you have concerns about international data transfers, please contact us for specific information about how your data is protected.

Cookies and Tracking Technologies

Our platform uses cookies, web beacons, and similar technologies to enhance functionality, analyze usage patterns, and personalize your experience. These technologies help us understand how you interact with our platform and identify areas for improvement.

Essential cookies are necessary for platform functionality, including authentication, security, and core features. Analytics cookies help us understand user behavior and improve our services. Preference cookies remember your settings and customizations to provide a personalized experience across sessions.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide detailed cookie information in your account settings, allowing you to manage preferences for non-essential cookies while maintaining core functionality.

Children's Privacy

Studynetharilune's technical SEO platform is designed for business and professional use and is not intended for children under 16. We do not knowingly collect personal information from children under 16 years of age without parental consent.

If we discover that we have collected personal information from a child under 16 without parental consent, we will take immediate steps to delete such information from our systems. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notifications, platform announcements, or prominent notices on our website.

We encourage you to review this privacy policy regularly to stay informed about how we protect your privacy. Continued use of our platform after policy updates constitutes acceptance of the revised terms, though we'll seek explicit consent for material changes that significantly impact your rights.

Previous versions of our privacy policy are available upon request for your reference and to understand how our privacy practices have evolved over time.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Email: [email protected] Address: 24 Macowen St, Vanderbijlpark S. E. 3, Vanderbijlpark, 1911, South Africa Phone: +27114255426

We're committed to addressing your privacy concerns promptly and transparently. Our privacy team will respond to your inquiries within 5 business days.